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• The company should process payments against purchases in a timely and systematic manner. • The internal processes of the [...]
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To ensure regular supply of quality materials at the most competitive rates is the basic purpose of the purchase department. [...]
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The primary responsibility of the administration (or admin) department is the maintenance of the workplace premises, its vehicles and the [...]
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Making travel arrangements for business people is one of the regular tasks of the admin department. Travel related work is [...]
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At every point in our business where a customer interacts with it, we impact her experience with our business. We [...]
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Our employees are the main contributors to the quality of the customers’ experience. Due to different reasons, our employees may [...]
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Sometimes, companies set up so complex processes for executing basic business operations, that the customers find it very difficult and [...]
Our policies may be designed to adversely affect the customers’ experience, and we may be not aware of this. Here [...]
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In some companies, customers interact with them through some forms, documents etc. The design of this printed material also affects [...]
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The physical facilities in our company where the customer visits must be properly designed, keeping the customer convenience in mind. [...]
In their zeal to extract more from the existing customers, companies go all out to sell everything that they think [...]
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Selling is that most important activity which brings money to the company. The main commercial objective of any business is [...]
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Establishing the Sales Organization The purpose of the sales department is to facilitate selling of the company’s products to the [...]
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Size of the Sales Team The size of the sales team is generally based on the number of customers to [...]
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Hiring the Right People for the Sales Team Selling is a tough job. Not everybody can sell. So, hiring salespeople [...]
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Compensation Plan for the Sales Team The sales team members must be compensated as per the market rate. So, find [...]
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Tracking Activities of the Sales Team If the salespeople are stationed inside the company premises (e.g. retail setups), then their [...]
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Reimbursement of Expenses Outdoor sales team members have to spend a lot of time on the field visiting customers and [...]