- As per the KRAs of the employee, her immediate supervisor (as per the organization structure) must ensure regular tracking of the work done by the employee.
- Tracking of work keeps the employee alert and interested in her work. Also, any errors or misunderstanding about work are identified early.
- If the supervisor does not check the work and track the progress, the employees’ interest and attention are likely to reduce. This will damage the quality of work in the long run.
- Tracking enables the supervisor to evaluate the performance of the employee.
- It also facilitates the relative performance evaluation of an employee through comparison of two or more employees doing the similar kind of work.
- Regular tracking will also help identify skill or knowledge gap in the employees. Training or some other corrective mechanism can be initiated to fill this gap.
- Tracking also facilitates discovery of process improvement requirements, if any.
- Every employee’s work in the company must be tracked periodically, in some pre-defined manner.
- Such tracking can be done daily, weekly or monthly as per the nature of the task involved and the role of the employee. e.g.
- If an employee makes invoices or challans in the company, her supervisor must track the level of accuracy and efficiency on a daily basis.
- The field sales person’s daily visit record must be tracked by the supervisor every day.
- The monthly stock summary prepared by the inventory executive must be checked every month.
- A sales manager’s progress with reference to the sales target given to him must be tracked monthly.
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