Whenever our customer comes in contact with our business, if he does not like that experience, if he does not enjoy it, he will leave us and take his business somewhere else.
This possibility is always there.
If we do not want the adverse effect of this possibility on our business, then we must remain always alert about the customer’s experience.
We must try for the customers’ happiness every time he interacts with our business.
(Expert advice to GROW your business wherever you are, whenever you want.
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