Suppose there are two shops, looking identical. There is only one difference:
In one shop, nobody pays attention to customers. There is a culture of complete indifference and irresponsibility.
In the other shop, everybody focuses on satisfying the customers and giving them a great experience.
As a customer, which shop would you choose to shop from?
As an owner of a shop, which shop would you use as a model, a standard?
(Expert advice to GROW your business wherever you are, whenever you want.
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