Privacy Policy

PRIVACY POLICY

The terms and statements herein below are legally-binding and should be read along with the Terms of Use and Disclaimer as posted, updated and uploaded on this Site (https://smebusinessguide.com) and the mobile App “SME Business Guide”.  By using this Site/App you signify your consent to abide by and agree with the Terms of Use, Privacy Policy and Disclaimer, whether or not you have read the same.

The domain name www.smebusinessguide.com and the app “SME Business Guide” (hereinafter referred to as “Site/App“)  are owned by  Sanjay G Shah, having registered office at 701, Prabhu Darshan, Manchhubhai Road, Malad-East, Mumbai – 400097, India (referred hereinafter as “we”, “us”, or “our ”).

We value the trust the user, customer, consumer or viewer of this Site/App (hereinafter referred to as “you” or “your” ) place in us. We insist upon the highest standards for secure transactions and customer information privacy. We are committed to protecting and respecting your privacy. Accordingly, we adhere to all applicable data protection laws and regulations. Please read the following statement to learn about our information gathering and dissemination practices. This privacy statement only relates to our Site/App and does not extend to your use of the Internet outside of our Site/App or to any websites/Apps that are linked to our Site/App.  By using a log-in for or visiting the Site/App, you are accepting and consenting to the practices described in this policy.

The following Privacy Policy (together with our Terms of Use) outlines which data is collected from you and how it is handled.

INFORMATION WE MAY COLLECT FROM YOU

As and when you visit, use, register with or encounter our Site/App, we reserve the right to collect and store any such data made available to us by such visit, use, registration or encounter.

We collect personally identifiable information from you when you set up a Premium Membership account with the Site/App including but not limited to your name, mailing address, email address, phone number, home country, zip code and other information. For processing payment for such Premium Membership, our payment gateway service provider may collect the requisite information from you for processing the transaction.

While you browse some sections of our Site/App or place an order on our Site/App or participate in social media functions on our Site/App, access articles and other resources and contact us through our helpdesk, such activities do require registration and your information is sent to us.

We automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you use our Site/App. Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer’s name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device’s name, device’s serial number or unique identification number, your device operating system, browser type and version, CPU speed and connection speed etc.

We may collect information about details of your visits to our Site/App including, but not limited to, traffic data, location data and the resources that you access, products or services you viewed or searched for.

When registering on the Site/App, it is necessary to specify a username and an email address. The email address is used to send you notifications concerning your account on the Site/App. If you contact us, we may keep a record of that correspondence as well.

You must only submit information which is accurate and not misleading and you must keep it up to date and inform us of any and all changes. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is directly a result of our actions thereof.

Please make note that the information provided by you is at your own discretion. In case the information is hacked from any source which is unfriendly, then we are not responsible for any unethical or illegal use of such information.

By using this Site/App or the Services thereof, you consent to collection, storage, and use of the personal information you provide, including any updates and changes thereof, for any of the Services that we offer, for any reasons which we describe here and you consent to our collection of any changes or updates that you may provide to any information you provide that is collected by us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below-mentioned address. We will promptly correct any information found to be incorrect.

USES MADE OF THE INFORMATION

We may use the information provided by you:

• To enforce our Terms of Use and monitor user activity;
• To provide customer services, create and manage user accounts;
• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
• To improve the Site/App or our Services, or to customize your experience on the Site/App;
• To respond to your questions or other requests;
• To contact you with regard to our Site/App;
• To conduct user surveys;
• To ensure that content from our Site/App is presented in the most effective manner for you and for your computer/device.
• To administer our Site/App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To keep our Site/App safe and secure.
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
• To make suggestions and recommendations to you and other users of our Site/App about products or services that may interest you or them.
• To inform you about the updates, changes or availability of new features or content on the Site/App.
• To send to you our regular newsletter as long as you are subscribed to it.
• for other purposes disclosed in this Privacy Policy, at the time you provide the personal information, or thereafter.

We reserve the right to block users located in certain countries from using the Site/App. We may retain such information for as long as is required to fulfill our business objective, even after your account is terminated.

DISCLOSURE OF YOUR INFORMATION

We and our affiliates will share some or all of your personal information with other business entities should we plan to merge with, or be acquired by that business entity. We may also provide information about our dealings with you to credit reference and fraud prevention agencies.

We may also be required to disclose your personal information to legal or regulatory bodies in case such an order is directed to us by law in line with legislation, court orders or any other such legal requirements. We reserve the right to disclose your personal information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, subpoenas, service of process requirements, discovery requests or any other such lawful requirements. We may also disclose information about our users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce these Terms and/or Privacy Policy.

We will not provide any personally identifiable information to third party websites / Apps / advertisers / ad-servers without your consent.

YOUR RIGHTS

You have the right to ask us not to use or process the data you submitted for marketing or promotional purposes. You can unsubscribe from our newsletters any time you wish to. You can also contact us at info@smebusinessguide.com (email id) for any such purpose.

DEACTIVATING YOUR ACCOUNT

You can deactivate your account at any time in accordance with the instructions provided by the Site/App, however, we reserve the right to retain copies of any deactivated accounts or deleted content for compliance purposes. When you deactivate your account, your user profile will be disabled, although your public comments will remain on the Site/App. The Site/App takes no responsibility to delete, alter, remove, or edit any of your public activities or any submissions that are a result of your public activities.

COOKIES

Cookies are useful for enabling the browser to remember information specific to a given user. The Site/App’s cookies do not contain any of your personally identifiable information.

We may use cookies to manage our users’ sessions and to store preferences, tracking information, and language selection. The types of information a cookie collects include the date and time you visited, your browsing history, your preferences, and your username. We cannot control or access cookies used by third-party service providers. This Privacy Policy covers only cookies used by us, and not any cookies used by third parties. You have the ability to either accept or decline the use of cookies on your computer, whether you are registered with us or not. Typically, you can configure your browser to not accept cookies. However, declining the use of cookies may limit your access to certain features of the Site/App.

Some of the cookies we use are essential for the Site/App to operate, whereas others are aimed at enhancing and personalizing your user experience. The information gathered by cookies on our webSite/App may be used in the following ways:

• To distinguish you from other users of our Site/App. This helps us to provide you with a good experience when you use our Site/App and also allows us to improve our Site/App.
• To tailor advertisements or promotions you receive. We may also personalize our Service based on the type of computer system you use, together with the pattern of other users who visited our Site/App. We may also provide you with advertisements which may be customized using information such as the search terms you use on our Site/App. We may use navigational information about where you go on our Site/App to better understand how our Site/App is used.
• We do not use any data about where you go, or present you with advertisements outside of our Site/App, other than on Site/Apps which provide for such use in their respective privacy policies.
• We may collect information on how frequently you visit the Site/App and the type of service that you view to enable us to measure the popularity of our Site/App and our Service offerings.

THIRD PARTIES

Our Site/App may occasionally contain links to third-party Sites/Apps. If you click on the links to a third-party Site/App, you leave the Site/App. We are not responsible for the content of these third-party Sites/Apps or for the security of your personal information when you use the third-party Sites/Apps. The third-party service providers and third-party Sites/Apps may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. It is generally recommended that when you enter a third-party Site/App, you review their privacy policy as it relates to safeguarding your personal information. We use third-party advertising companies to serve ads when you visit the Site/App. You agree and acknowledge that we are not liable for the information published in search results or by any third-party Site/App that carries our postings. You should exercise caution and look at the privacy statement applicable to the third-party Site/App in question.

SECURITY

You are a valued customer, and we recognize that protecting your privacy is important to you. For this reason, we are committed to protecting the personal information you provide in a variety of ways. We take commercially reasonable steps to help protect and secure your personal information.  However, you must understand and do hereby accept that no data transmission over the internet, wireless transmission or electronic storage of information can be guaranteed to be completely secure.

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site/App, we collect your personal details on a secure server. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer/device.

We do not directly process any payments on the Site/App and do not store your mode of payment information. Your registration information will be protected by a customer user ID and password. You should not disclose your password information to anyone and you should always remember to log off, especially if using a shared computer. We have taken certain security protections in safeguarding your personal information, however, as with most electronic transactions, no method is completely safe. You acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information or Content, including, without limitation, such information that has been provided to third parties or other users, or with regards to the failure of a third party to abide by the agreement between us and such third party.

ACCESS TO INFORMATION

You have the right to access, remove, review, and/or make changes to personal information that you have provided to us on our Site/App. If you register with us, we may send you certain notifications, advertisements, promotions, and specials. We may also send you any legally required notifications and certain notifications, including but not limited to, Service related notices or notices regarding a change to any of our policies.

CHANGES TO OUR PRIVACY POLICY

We may change our Privacy Policy from time to time. Your rights, however, will not be reduced without good reason. Any changes we may make to our Privacy Policy in the future will be posted on this page. If the changes are significant, we will notify the change through email. Please check back frequently to see any updates or changes to our Privacy Policy.

CONSENT

By submitting data to us or using the Site/App, you consent to our use of your data in the manner set out in this Privacy Policy.

CONSEQUENCES OF NON-CONSENT

If you do not consent to this Privacy Policy in whole or in part, now or at a later point in time, you will no longer be able to use our Services. In this case, you are required to delete your account with us or inform us immediately if you want us to delete your account.

IMPORTANT NOTICES TO USERS

It is important to note that the Site/App and its servers are operated in India. If you are located outside of India, please be aware that any personal information you provide to us will be transferred to our server here. By using the Site/App and by providing us personal information when using our Services, you consent to this transfer and our use of the information and data provided by you in accordance with this Privacy Policy.

CONTACT

If you have any questions, comments and requests regarding this Privacy Policy, please address it to our registered office at Sanjay Shah, 701, Prabhu Darshan, Manchhubhai Road, Malad-East, Mumbai – 400097, India or info@smebusinessguide.com. We will investigate, respond to your query, and attempt to resolve any concerns regarding your privacy question.

This Privacy Policy is pari materia with the Terms of Use and Disclaimer posted on this Site/App and we recommend reading and understanding the same before using this Site/App for a complete understanding of the legal liabilities and rights thereof.

Updated: 07.Jan.2020